Skip to content
Business Technologies of New England, Inc.
  • Home
  • Act! CRM
    • Act! Growth Suite
    • Free Act! Cafe Webinars
    • Act! Software Training
  • Infusionsoft
    • Infusionsoft Training FAQ
  • Zoho CRM
     
    • CRM, Mobile & Marketing
    • Free Zoho CRM Essentials Training Webinars
    • Free Zoho CRM
  •    CRM
    Training
    • Act! Software Training
    • Infusionsoft Training FAQ
  • Business Owners
              Only
    • Free Business Advisory Group Meeting
    • e-Learning Marketing
  • Blog
  • Accounting
    Solutions
  • About Us
  • Close Search Form
    Open Search Form
Category

Selling

Marketing
Repeat Sales
Sales
Selling
Uncategorized
Upselling

5 Components to Online Advertising are Just Like Print Advertising!

“Wait..advertising…that’s for newspapers.”  I know you may think that way…but today we mostly look to advertising online.  It is basically like when we would advertise in print.There remain 5 major
by Joe Norcott
CRM
Fulfillment
Marketing
Repeat Sales
Sales
Selling
Upselling

Does Your CRM Track Customer Retention or Churn Rates?

So how does sales decrease customer churn rate? In the CRM system sales can generate reports of customer buying habits. Sales can look for longer than usual timelines between repeated sales.
by Joe Norcott
CRM
Marketing
Sales
Selling
Zoho CRM

10 Habits of Using a CRM System that Produces Results!

To many times I see a good CRM system being used as just a database list of names.  I hear how it really doesn’t do anything to help generate and
by Joe Norcott
CRM
Delivery
Fulfillment
Management
Marketing
Production
Sales
Selling

The CRM Sales Funnel is not just for the Sales Team

I asked if production had problems after a sales person closes a deal because they don’t have production time scheduled and parts/materials in stock to produce the product for delivery. Sure enough production wasn’t aware in advance of new potential sales and deliveries were late on special orders.
by Joe Norcott
ACT! CRM
CRM
Marketing
Repeat Sales
Sales
Selling
Upselling
Zoho CRM

Why should my Marketing Team use our CRM?

That’s a question I hear many times.  Usually the owner thinks all they need to do is send emails out of Microsoft Outlook.  Marketing’s main purpose is to get the
by Joe Norcott
CRM
Customer Service
Marketing
Sales
Selling
Zoho CRM

Why use a CRM for Customer Service?

How many times as a business owner have you been surprised not to hear about a customer that has a complaint or problem with your product or service until its
by Joe Norcott
ACT! CRM
CRM
Marketing
Sales
Selling
Zoho CRM

Why using a Customer Relationship Management System (CRM) is important!

Desktop email and calendar products like Microsoft Outlook TM were originally created as a standalone product.  Many businesses need a product that is built for sales, marketing and customer support
by Joe Norcott
Joint Venture
Marketing
Sales
Selling
Uncategorized

Increase sales with a Joint Venture

I am going to discuss finding an alternative to the cold internet attraction/buy now street sign way of finding a target market of potential customers.  It's difficult to find the
by Joe Norcott
Marketing
Repeat Sales
Sales
Selling
Upselling

Teach Your Customers and they will Buy Again

Most businesses focus solely on attracting new customers. The fault in that sales process is you are not spending time retaining current and former customers. Your existing customers/clients are people
by Joe Norcott

©2020 Business Technologies of New England, Inc. All Rights Reserved.

WordPress Theme by OptimizePress