by jwnorcott | CRM, Zoho CRM
How many times as a business owner have you been surprised not to hear about a customer that has a complaint or problem with your product or service until its too late? Is someone handling it in your company? You hope so! If not you just lost a new...
by jwnorcott | ACT CRM, ACT Software, Zoho CRM
To many times I see a good CRM system being used as just a database list of names. I hear how it really doesn’t do anything to help generate and follow-up on leads. If you make it a habit to use it every day it will help you generate and close new...